Author Archives: Harriet Kirby


Preparing for New Tenants? Here’s How to Get It Right First Time

Welcoming new tenants into your property should feel like the beginning of a positive, professional relationship.

The key to achieving that is preparation.

When a property is properly prepared, it attracts better tenants, reduces early complaints and sets clear expectations from day one.

It also protects your investment and your reputation as a landlord.

If you’re getting ready for a new tenancy, here are ten sensible steps to follow.

1. Carry out a full inspection

Walk through the property carefully. Check for loose fittings, leaks, cracked … Continue Reading…


Thinking of Switching Letting Agents? Here’s How to Do It Properly

Thinking of switching? It feels like a big move, but done properly, it’s usually straightforward.

Here’s what to check first:

1 – Know your reasons

Poor communication, late rent payments, weak inspections, or compliance concerns are common triggers. If several apply, it may be time.

2 – Read your contract

Check notice periods, termination clauses and any exit fees. Your agency agreement is separate from the tenancy.

3 – Line up a new agent first

Have someone ready before serving notice. A good agent will guide the … Continue Reading…


Why it Pays for Landlords to Have Funnel Vision

Landlords’ focus on rent levels is understandable more than ever.

Rents are rising, but (or maybe because) costs are increasing.

It is no surprise that many landlords now focus heavily on achieving the highest possible figure.

Headlines talk about growth. Portals show record prices. It can feel like the obvious goal is to push rent to the absolute limit every time it’s up for review.

The problem with tunnel vision

This is what we call tunnel vision.

The focus is firmly on the immediate result: what … Continue Reading…


FAO Landlords: Protect Your Rental with CARE

Renting works best when it is based on trust rather than transactions.

For local landlords and tenants, we believe the property rental experience should be human, straightforward, and fair.

That is why we follow four simple principles known as CARE.

The property industry is full of acronyms.

Landlords hear about EICRs, EPCs, ASTs, GSCs and DPS rules almost every week.

Those letters matter because they keep properties safe and tenancies legal. But behind all that compliance, good letting still comes down to how people are … Continue Reading…


Spoiler Alert: Five Mistakes That Create Tenancy Drama

Most tenancies that end up ‘nightmarish’ don’t start badly.

It’s a bit like a suspense film. Everything seems fine at first. The tenant looks great. The property is in good shape. The paperwork is signed. Everyone expects a smooth ride.

Then the small warning signs appear. Tiny issues get ignored. Minor mistakes stack up. And before long, the storyline takes a more dramatic turn.

Spoiler alert: these stories rarely have happy endings.

We’re borrowing a little creative licence here, but thinking about how a … Continue Reading…


When Complaints Don’t Stop: Who’s at Fault?

Few things unsettle landlords more than a steady stream of complaints from a neighbour about a tenant.

These can be around things like noise, inconsiderate parking, and rubbish. Or the catch-all ‘Anti-social behaviour.”

When the same issues are raised repeatedly, it’s tempting to assume the tenant must be at fault.

But in practice, the situation can often be far more nuanced.

Sometimes, the tenant isn’t the problem at all.

The first mistake landlords make is reacting emotionally or too quickly. Complaints feel urgent, especially when … Continue Reading…


Landlords – How to Banish the Blue Monday Blues

Blue Monday is often described as the most miserable day of the year.

It usually falls on the third Monday in January, that’s today if you are reading this on January 19, 2026.

It’s the perfect ‘misery storm’ when dark mornings, cold weather, post-Christmas bills, and a long gap until spring all collide.

While it’s not a scientific diagnosis, the gloomy feeling behind it seems very real – especially for landlords juggling rents, repairs, regulation changes, and economic uncertainty.

The good news? A good … Continue Reading…


New Enforcement Powers for Local Authorities: What Landlords Need to Know

From 27 December 2025, local housing authorities in England can use new powers introduced by the Renters’ Rights Act 2025 to help them investigate potential breaches of housing law in the private rented sector.

These powers can apply to private landlords and, where relevant, letting agents or others involved in letting or managing rented homes.

But what does all that mean for landlords like you?

Keep reading.

A shift towards more proactive investigations

One of the practical changes is that councils have clearer legal tools … Continue Reading…


Rent Planning for Landlords in 2026

The first week of a new year is a good time to pause, take stock and think about the future.

For landlords, one of the most important questions heading into 2026 is a familiar one.

“Is the rent on my property set at the right level?”

With the Renters’ Rights Act approaching and the cost of running a buy-to-let continuing to rise, setting your rent has become more complex.

It is no longer about following the market and hoping for the best. It requires … Continue Reading…


A Smarter Way to Run Your Rental in 2026

The start of a new year is often when landlords take stock, not in a dramatic, overhaul-everything way, but with a quieter realisation that this year (2025) frequently felt harder than it needed to be.

More rules, more surprises, more stress.

For many landlords, the goal for 2026 is to run their rentals more smoothly, not necessarily to expand, but to improve how things work from day to day.

Here are five resolutions that can genuinely make a huge difference.

1. Run your rental … Continue Reading…