1991 was the year that saw the publishing of the first ever World Wide Web page, the collapse of the Soviet Union, the summer of Bryan Adams and, of course, the launch of Richard James Estate Agents, which opened its doors on the somewhat inauspicious date of Friday 13th September. Unlucky for some, the opening day has proved to be successful for the founders Richard Fowler & James Rota who have overseen the growth of the business over the past three decades.
The journey has been a roller coaster ride with many peaks and troughs along the way—we’ve navigated a market that has seen mortgage interest rates of 15% and the disastrous impact of the credit crunch in 2008, and yet keeps bouncing back most notably in 2007 and again over the last 18 months despite the pressures of Brexit and Covid 19.
Richard James has steadily grown and has offices in Wellingborough, Irthlingborough and Rushden along with a large lettings and property management department covering a large part of East Northamptonshire and today is one of the most recognised and respected names in estate agency in the area.
The success of the business has stemmed from committed, knowledgeable staff who know how to relate to people, as the business has grown, we have invested in our colleagues and created additional directors who have come through the ranks of the business to help oversee the expansion. Overall, customer service and accurate advice and information has been the cornerstone of growth, alongside our long opening hours and focus on quality marketing. This success has been nationally recognised numerous industry awards including winning Relocation Agent Network agent of the year twice—an accolade which led to trips to Arizona and Las Vegas to represent U.K. estate agents.
This month we are looking to the past of Richard James Estate Agents to celebrate our successes, however the focus now is securing the long-term future of the business by ensuring the standards remain high. We have always put an emphasis on staff development and training and over the years have nurtured a team that have the experience and skills to enable the agency to thrive for many years to come.