Monthly Archives: October 2017

Thomas Becomes Relocation Agent Specialist

Thomas YorkThomas York from our Irthlingborough office is celebrating after becoming an accredited Relocation Agent Specialist.

The accreditation was awarded by Relocation Agent Network and is achieved by completing a comprehensive online training programme, The Importance of Service.

A national network of independent estate agents (of which Richard James is a member), Relocation Agent Network introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service. This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK. Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.

By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers. For those relocating to East Northants, Richard James guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. The introduction of a Relocation Agent Specialist to the Richard James Irthlingborough team, ensures that this process is made even smoother.

We take staff development very seriously and Thomas’ Relocation Agent Network accreditation is a great example of what can be achieved when staff are supported properly to improve their skill set. Of course, having a Relocation Agent Specialist in the team is also great for our relocating customers.

Relocation Agent Network’s Managing Director, Richard Tucker said, “Selected by us as the best independent estate agent to represent the Network in East Northants, Richard James have proved themselves as the area’s Local Expert. So with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

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Richard James proud to support Rushden & Diamonds U14’s

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At Richard James we’re proud of the fact we like to give something back to the communities which we work and live in.  We are thrilled to be able to support Rushden & Diamonds U14’s squad with some smart new long sleeve training tops! Richard Taylor, Director at our Rushden office, popped along last Sunday to see them kick off their new season with a friendly. Good luck to the team for the season ahead!

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Market Comment – October 2017

OctoberThere is a very different vibe to the property market from last month, with a number of reports suggesting that the market is rapidly changing from being a sellers’ market to what is starting to look a lot like the beginning of a buyers’ market in some areas (although nobody has told our office yet…shhh!)

The latest survey by the RICS reports a 20% increase in the number of their members who reported a fall, rather than a rise, in buyer demand last month. This is the sixth month of reported falling buyer enquiries. This is partly substantiated by Rightmove reporting an annual fall of 5.9% in the number of sales agreed.

Overall, the level of new instructions entering the market has risen by 3.1% annually which, when coupled with the fall in new buyers enquiries, positions us for a rebalancing of supply over demand. Fortunately, house prices have generally remained strong in this area, but how long this can hold out is debatable, as some areas, especially in London and the South East, are already seeing significant house price falls.

On the other hand, this information is confused when Rightmove reports that asking prices rose 1.1% over the past month – the largest October increase since 2014. They did however warn that with more sellers chasing fewer buyers, sellers keen to move by Christmas would need to “work hard” (or rather their agent should!).

The problem is, in a confused market, every day there is one report or another that contradicts the previous one. Some can make depressing reading and others deliver a shot of confidence. Whilst all of us at Richard James Estate Agents certainly have our finger on the pulse of the local market and what drives it, ultimately our role is to help people move – whatever the market – and we like to think we do that rather well.

So if you’re contemplating a sale, or you’re already on the market and are frustrated that you have not yet sold, why not call 01933 224400 for a confidential chat. You might be pleasantly surprised!

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Richard James Shortlisted For 2017 Best In Central Region Award

RAN blogWe are pleased to announce we have been shortlisted by Relocation Agent Network, a national network of selected estate agents, for the 2017 Best Agent Central Region Award.

The winner will be announced at a black tie evening Awards Dinner held at the Park Plaza Riverbank Hotel, London on Friday 17 November. The Awards Dinner closes Relocation Agent Network’s annual National Conference and Exhibition, and this year is hosted by well-known comedian and TV presenter, Sue Perkins.

Relocation Agent Network’s 2017 Best Agent Central Region Award is an annual prize for the agent that has consistently made the best overall contribution to the Network throughout the year and offers nominees the chance to become the Network’s ‘Best Network Agent in the Central Region’. To reach this stage of the award programme, agents must demonstrate excellent customer service, innovative business initiatives and a commitment to the Relocation Agent Network principles.

We are so proud to be shortlisted for this year’s Relocation Agent Network’s Best Agent Regional Award. It really does highlight the effort, commitment and enthusiasm demonstrated by our team.

Richard Tucker, Relocation Agent Network’s Managing Director commented, “Our Best Agent Regional Awards recognise those agents that go above and beyond when it comes to customer service and business innovation and network participation. Congratulations to all at Richard James for their well- deserved nomination.”

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